Wrangler Reviews

Worst jeans I ever had. Tore at the pockets, only had wore them 3 or 4 times to wear out somewere. Didn't even work in them

I ordered jeans and was made to believe that if I completed a survey I would get $100 reward. I filled it all out and was offered subscriptions for magazines, $100 worth. Good thing I lied on all the information collected because thats what I expect from these corrupt companies. Everyone is just out for more. I will never order from wrangler.com again. Suck it

I bought 2 pairs of jeans and they didn't look like it was advertised.
I was surprised to see they don't cover the shipping when you return the products.
I think that's not nice and basically forces customers to keep their products even if they don't like them just to avoid the returning shipping costs.
As private customers we don't get discounts for regular shipping.
When they refunded the money they didn't include the original shipping!
At the end I ended up paying almost the half price of a Jean that I don't own!
I complained and they reimbursed only the original shipping they did.
DON'T BUY ONLINE their products.
They let customers know about their return policy because it's very different from most online purchases

We do not refund initial shipping charges.

------------- Original Message ---------------
From: ******************
Sent: 5/7/2022 8:01 AM
To: *******@kontoorbrands.com
Subject: Re: Wrangler Support Case Number *******************

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But you kept the overpayment from the shipper. I tell you what, you left me with a terrible after taste in all of this.
I am a new customer since the previous company I used for my work clothes discontinued my pants. I just threw away 5 pairs (from previous company) that I only managed to keep for 2 weeks since I thrashed them. I made the initial purchase from you to test the sizes. Considering how you treated this shipping issue and have been totally careless the whole time, I have learned to avoid your products. You even made extra from courier over payment and made me eat shipping cost. That is a lowly stinkin cheap shame.
You intentionally lost a prospective new long term customer to Wolverine. Good job!
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WARNING WARNING

Don't order anything online with this company. I ordered a medium shirt and it came as a 3XL.
Called the return and exchanges department and was told I needed to be straighter out. I was nice the whole time but I asked stern questions about shipping cost. I told the less than nice woman that it was Wrangler's mistake sending me a 3XL as I ordered a medium. I was accused of ordering the 3XL, i definitely did not but should you really talk to your customers in such a disrespectful way. If this person was sweet I may have just eaten the shipping cost but now I'm writing a poor review. A little sugar goes a long way when swallowing a sour situation. This company has bad reviews for a reason, stay far away.

The worst customer service I've ever seen. The products they sell are commodities and, just like other commodities, I am moving the multi-hundred-pairs of jeans my company orders for our maintenance folks to (literally) anyone else -- goodness knows there are a dozen others that I can think of without breaking a sweat whose products are equal (or better) in quality with customer service that doesn't make me feel like the least important person who's ever existed.

I like the wrangler products but there website and help line has a major problem.
My billing and shipping addresses are different and that causes some kind of a fraud alert in there system. Even after using a different credit card it still won't accept my order. I called my banks to verify there is no problem on my end. Then contacting wranglers help line, 4 hours later after speaking to 3 other employees and being on hold and calling my banks and then calling back the next day my order was placed. This incompetence feels like dealing with a government agency.

This belt is elasticized so it stretches and does not have holes so the buckle prong has to be forced through the braids. I prefer braids in my belts, and other braided belts I've had were not as difficult to buckle as was this one. To top it off, after wearing the belt about a week, about 7" of the end tip started to curl downward and will not straighten back out. I suspect, but am not certain, this is due to the elastic material sewn into the belt being punctured by the prong. (See photo) I've liked Wrangler products in the past and would buy another Wrangler belt but never again their elasticized braided belts. I would be interested in hearing about other's experiences now that they've worn the belt a while. I cannot recommend this belt.

I purchased two Ladies Wrangler flannel shirts 3 weeks ago on-line. I received a confirmation email. Expected for them to arrive within a week per their site. I never received the shirts. I checked my email for some update and nothing. Just called their customer service this morning and learned that the order was cancelled due to being out of stock. I purchase several things from Walmart with the Wrangler name but I'm disgusted with the lack of communication from Wrangler; no email or phone call to say "We're sorry" and nothing to offer, no coupon or discount for my next order after expecting the items were in stock when I placed the order on their website. I like their clothing line but their customer service and business practices suck! I likely won't purchase from them again on-line. I will never know for sure if their items are ACTUALLY in stock.

Recieved my order today from wrangler. It came very fast and was exactly what I wanted. It fit very well and the quality was very good. I look foward to shopping here again.